FAQs

Absolutely, you can browse through our list of available Testers and request a specific individual based on their expertise and qualifications. However, keep in mind that availability might vary and this method may increase costs.

If you find a bug or error in our system, please fill out the contact form below.

Please include as much information as possible:

• 1. What OS are you using when you receive the error?
• 2. Which browser and version number of the browser are you using?
• 3. Are you using a desktop, tablet/iPad, or phone? iOS, Android, Linux, MacOS?
• 4. Please tell us the date and time of the error.
• 5. Please describe the error carefully.
• 6. What were you trying to do? Examples: post a project, respond to a message, mark a project complete or submit a report.

Thank you for the detailed message.

Our platform provides a secure messaging system that allows you to communicate directly with the Tester assigned to your project. You can discuss project details, clarify requirements, and address any questions or concerns you might have.

Confidentiality is a top priority for us. We encourage businesses and testers to sign non-disclosure agreements (NDAs) before initiating projects. Additionally, sensitive data is handled with utmost care and is only shared on a need-to-know basis.

To get started, simply sign up on our platform as a business. Create a project detailing your testing requirements, set your budget, and wait for applications from testers. Once you find the perfect match, you can initiate the testing process.

Hackybara provides a marketplace where businesses can post their security testing needs, and testers can apply to perform the tests. Businesses set their budget, and testers apply to the task. Once matched, the testing begins, and the results help businesses enhance their security.

Once a Requester grants approval for a Tester to provide security services, the Requester initiates the agreed-upon payment, which is securely held in advance within the Hackybara platform as escrow. Subsequently, the Tester commences the designated security service. Upon successful completion of the task, the Tester submits a comprehensive report for the Requester’s review and approval. Upon approval, a disbursement of 85% of the funds will be made to the Tester, thereby ensuring a fair and seamless transaction process.

Signing up on Hackybara is free. The cost of testing projects varies based on the complexity and scope of the work. Businesses set their budgets, and testers apply to projects. There’s a mutually agreed-upon amount before any testing begins.

While we do encourage creative expression, we kindly request that each Hackybara security report utilizes the provided Hackybara templates. These templates offer a structured foundation for your reports, promoting professionalism and maintaining a consistent presentation across the platform.

Absolutely. Hackybara operates within legal and ethical boundaries. Our testers adhere to strict guidelines, and all testing is performed with the explicit consent of the businesses involved. We prioritize security and integrity throughout the process.

NO.

You are highly encouraged to only allow penetration testing on a staging server. Listed below are multiple reasons why you should have the penetration test done on your staging server and not production environment:

1. Minimizing Risk to Production

Running pentests on a live production server can cause unexpected downtime or disruptions, especially if the tests are invasive (e.g., vulnerability exploitation, stress tests). By using a staging server, you can ensure the live site remains operational without risk to users or customers.

2. Testing Environment Controls

A staging server replicates the production environment, which allows testers to thoroughly explore vulnerabilities without affecting the real-world data or site performance. You can configure it to match the production environment as closely as possible to get accurate results.

3. Isolation of Sensitive Data

In production, sensitive customer or internal data could be exposed to a pentester or even inadvertently altered during testing. Using a staging environment reduces the risk of exposing or corrupting such data by working with test data instead.

4. Rollback and Recovery

If something goes wrong during testing on a staging server, it’s easier to rollback, reset, or restore the environment compared to a live system.

5. Comprehensive Testing Freedom

Penetration testers may need to run intensive scans, brute-force attacks, and other tests that might trigger alarms in the live environment. A staging server gives testers the freedom to run these without worrying about live security alerts or rate-limiting protections that would interfere with their work.

Additional Considerations:

• Ensure the Staging Environment Mirrors Production: The staging environment must be an accurate representation of the production site (same codebase, configurations, server stack, etc.) to get meaningful results.
• Monitor the Staging Server: During the pentest, make sure you’re monitoring the staging environment in case there are any unexpected issues.
• Data Synchronization: Be cautious if you’re copying production data to staging. Mask or anonymize sensitive data wherever possible.

In summary, using a staging server for pentesting is a best practice because it minimizes risk to live systems while still providing a comprehensive platform for finding vulnerabilities.

Hackybara accommodates a range of budgets. By setting clear project details and budget constraints, you’ll attract Testers who can work within your financial parameters.

Yes, freelance testers are encouraged to join our platform. If you have expertise in providing security services and a commitment to best practices, you can apply to become a tester on Hackybara. Our platform offers you opportunities to showcase your skills and earn income through secure testing projects.

Hackybara is designed to accommodate a wide range of security needs, including specialized ones. If you have unique requirements, you can provide detailed information in your project description. Skilled Testers with relevant expertise will likely show interest in your project.

Hackybara is a cutting-edge platform that connects businesses with skilled security professionals who provide comprehensive security services to identify vulnerabilities in digital systems. Our platform bridges the gap between businesses seeking secure applications and testers eager to contribute their expertise.

Should a Requester come across a report that raises concerns or appears to lack the expected effort, they can take the matter to the dedicated Hackybara Dispute Team. Our Dispute Team abides by the same confidentiality agreement as provided by the Requester, ensuring that any dispute is handled professionally and transparently. The team meticulously evaluates the situation, considering the report’s validity and adherence to our quality standards. Should the report be found nonviable, the Requester will receive a refund, reinforcing our commitment to trust and openness. Conversely, if the report aligns with the rigorous criteria upheld by our Dispute Team, the deserving Tester will promptly receive their payment, acknowledging their dedication and hard work.

The testers on Hackybara are experienced professionals and expert freelancers with a passion for securing digital systems. They come from diverse backgrounds and have a proven track record in providing security services. Each tester undergoes a thorough verification process before being allowed to offer their services on the platform.

For every Tester and business interested in joining the Hackybara community, we’ve established a simple identification process through our trusted third-party identity service. This approach serves a twofold purpose: firstly, it streamlines the identification and tracking of Testers, ensuring they can be responsibly held accountable for their actions during security services. Secondly, it promotes transparency and responsibility among Requesters, urging businesses seeking security services to validate their authenticity and take ownership of their requests.

Hackybara takes a small service fee of 20% to fund future operations and maintenance.

Hackybara offers a cost-effective way for businesses to identify and mitigate security vulnerabilities in their applications. With a wide range of skilled testers available, you can find the right expertise for your specific needs.